What aspect does ongoing support target in the Google Workspace deployment?

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Ongoing support is essential in a Google Workspace deployment as it primarily targets enhancing user confidence and satisfaction. This aspect is crucial for several reasons.

When users receive continuous support, they feel more comfortable navigating the suite of tools offered by Google Workspace. This support can take the form of training sessions, readily available help resources, and responsive troubleshooting assistance. Empowered users who know they can reach out for help are more likely to engage with the platform, leading to higher satisfaction levels.

Moreover, when users are confident in their ability to use the tools effectively, they are more likely to utilize the features available to them, which can lead to improved productivity and overall efficiency within the organization. By focusing on user experience and adopting a supportive approach, organizations can foster a positive environment that encourages adoption and regular use of Google Workspace.

The other options do not align with the core objectives of ongoing support. Enhancing communication solo, restricting user access to limited features, or eliminating points of contact would likely demotivate users rather than enhance their experience or confidence. Thus, enhancing user confidence and satisfaction accurately reflects the goals of ongoing support in a Google Workspace deployment.

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