What steps should an organization take to change their primary Google Workspace domain?

Changing the primary Google Workspace domain is a structured process that begins with adding the new domain in the Admin console. This step is essential because it officially registers the new domain within the Google Workspace environment, allowing the organization to manage and utilize that domain for user accounts and services.

Once the new domain is added, additional steps such as updating user email addresses can also follow, but the initial action is vital for establishing the new domain within the system. This foundational step ensures that the organization can proceed with the transition effectively without leading to any disruptions in service or data accessibility.

The alternatives do not align with the correct procedure. While contacting Google support can be helpful in certain situations, this is not a mandatory step for a domain change. Manually transferring all data to the new domain suggests unnecessary complexity, as Google provides tools and processes that facilitate this transition without manual intervention. Waiting for Google to change the domain is impractical since domain changes require active steps by the organization rather than passive waiting. Overall, adding the new domain in the Admin console is the cornerstone of successfully changing the primary domain.